You Must Obey: The Unwritten Laws of Technology
PC World Staff, with assistance from our Facebook friends and others
"Fix a computer for a friend or family member and you'll be tech support for life." This is but one of 35 immutable laws of technology that we've identified and recorded for posterity. There will be a test.

Basic PC Laws
Let's start with Nerve Central -- the computer.
Law 1: For every fix that a Windows Update patches, the update will break two more things on your PC. -- Darren Gladstone, PC World

Law 3: The hard drive always fails just before you were going to back it up. -- Denise Paolucci, Dreamwidth Studios via Help A Reporter Out (HARO)
Law 4: Your data will get corrupted just before you plug in your new backup external drive. -- Darren Gladstone, PC World
Law 5: Your backup plan is only as good as your last successful restore. -- Michael Fisher, ElephantDrive.com via HARO
Law 6: The number of USB ports on your Mac will always be one fewer than you need at any given time. -- Blair Hanley Frank, Macworld
Law 7: Feeling time pressure to make a computer fix quickly will cause you to take longer. -- David Marshak, via PC World Facebook page
Law 8: If you close the PC case with screws before testing, it won't work; if you test before closing, it will. -- Harry Liebman via HARO
Tech Support Rules
Now that you've mastered the basics, you're ready to move on to Tech Support.

Law 2: Build a computer for someone and he/she owns you! -- Louis Farbstein, via PC World's Facebook page
Law 3: Recommend a product that you've used with no problems and the friend/family member who buys it will immediately descend into RMA [product return] hell. -- Scott Keck, via PC World's Facebook page
Law 4: Show any handy IT skills at work and your company's IT department will start referring difficult co-workers to you. -- Lars Jacobsen, via PC World's Facebook page
Law 5: If it's broken and you call tech support, it will fix itself while you're on hold. -- Brenda Christensen, Public Relations, Servoy.com via HARO
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